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Largest fleet management company in the UK sees dramatic increase in efficiency.	This is 3M's fourth ice³ application: creating a total voice-driven service experience.	Publishing giant supports customers with accessible, quick, and easy self-service.
A solution to replace error prone and expensive manual call-outs for overtime and shift scheduling.	Faster time to deploy solutions. New services, such as road conditions. Contain agent growth, while extending services	ice³ helps agents handle incoming calls with precision and accuracy.
The company needed more control over its IVR systems, while reducing costs and generating new revenue.	Customers perform meter-readings, account inquiries, and credit card payments any time of day from any phone.	ComputerTalk Helps Alabama monitor child support payments with natural speech solution
Gives Police Speech-Controlled Suspect ID via Wireless and Mobile Devices	Outsourced tech support for more than 60 companies handled seamlessly with hosted ice³ networked centers.	Merchants and mobile workers process payments and finish up their end of day banking from any phone.
Find out how to navigate financial troubles, even multi-step ones, with a customized knowledge-tree from ComputerTalk.	Independent software vendor (ISV) ComputerTalk integrated its contact center software with Microsoft® Office Communications Server 2007 R2.