ComputerTalk designs, deploys, and supports
contact center solutions for more than 400 clients worldwide. Established
in 1987, ComputerTalk's headquarters are located in Toronto, with offices in New York, Chicago,
Atlanta, Montreal, and Staffordshire, England.
ComputerTalk's ice³ contact center architecture helps organizations to manage
phone,
e-mail, Web chat, and voice messaging interactions to improve staff productivity,
contact management, service levels, and overall business performance.
Our managed outsourcing program leverages clients' existing investments
and empowers them with the freedom to manage as much or as little of their
contact center as they wish.